Questions we get asked before anyone books a flight

Usually a medical visa, and the hospital issues the invitation letter that the application requires — we handle that paperwork. Guangzhou also allows 144-hour visa-free transit for many nationalities, which is enough for a short screening visit but not for surgery. Tell us your nationality and we will confirm what applies to you.

Discharge summaries, imaging reports (and the DICOM discs if you have them), pathology reports, and your most recent lab results. PDFs or clear phone photos are both fine — we translate them. The more original documentation the specialist has, the more accurate the first opinion.

Yes. Interpretation is included in the treatment-trip package: consultations, examinations, admission and discharge. Consent forms and discharge instructions are translated in writing, and all partner hospitals have international patient departments with English-speaking coordinators.

Every service is priced in advance and listed line by line in a written quote, together with the hospital's estimated charges. The quote states which amounts are fixed and which depend on how treatment goes. There are no compulsory extras added later.

Every plan is built per case: which hospital, which specialist, how many days, what to see before deciding. We also tell you when a plan is not worth the trip.

Records, imaging and a treatment summary are handed over to the doctor you nominate, translated into English, and we provide remote follow-up for three to six months, including medication guidance and review scheduling.

Records are shared only with the hospital and specialists involved in your care, never used for commercial purposes, and never sold. Access inside our team is limited to the coordinator handling your case.

Licensed physicians at the hospital. We coordinate logistics and communication; we do not diagnose, prescribe or promise outcomes. If you need medical advice, it comes from a doctor, in writing where possible.

Yes. Most patients bring one companion, and visa paperwork for up to two close family members can be arranged. We book accommodation for both and keep companions informed at every step.

For treatment, 14–21 days is typical, and the whole process from first contact takes two to four weeks. A screening visit is usually shorter — around seven to ten days door to door.

It depends entirely on the procedure, so we do not publish a percentage. What we can do is get the hospital's estimate for your specific case, translate it, and put it next to what you have been quoted at home — then you decide.

Neither. CBB Health Consulting is a medical travel coordination company operated by Guangzhou Deeplycare Health Technology Co., Ltd. We arrange and translate; hospitals and their physicians treat.